BGB Analytik aims to provide clients with very high quality products and services. In order to maintain our high standard of service, we collect and save various data. This data protection agreement describes which client-related data are saved where, and how we protect them.
What we collect:
When you visit our store
Our web server recognizes and records various information about our website visitors. This includes the IP address, geographical data, operating system, browser type, and information about the pages visited. We use cookies to make shopping in our store easier. These cookies save language and country settings and, if you have registered, your last and first name. Our cookies do not contain any sensitive data.
We do not collect any data about your activities elsewhere on the Internet.
When you register
If you register, we save information that you add to your user profile. This includes your name, telephone number, mailing address, and e-mail address.
These data are stored as long as you do not request that they be deleted.
When you place an order
When you place an order, we save all data related to the order, such as the article number, quantity ordered, order date, type of shipping, and payment method.
In order to fulfill our legal obligations, we keep all correspondence related to your order in our digital archive for ten years. This information is not used for marketing purposes nor is it statistically analyzed.
How we use the information:
We use the data collected to maintain our product offerings, improve the website, and make contact with our clients.
Aside from correspondence related to the order, we use the following channels to inform our clients about new products, services, promotions, and events:
- E-mail marketing: We send about 2 e-mails a week to inform you about new products, services, promotions, and trade shows.
- Postal mailings: You will receive about 2-3 brochures per year on products of current interest in the mail.
- Catalog shipping: You will receive our BGB catalog with our selected in-house products once per year.
If you give us your telephone number, we will use this exclusively to communicate with you concerning offers, orders and other requests.
We do not sell or trade user data.
Security with your data:
BGB Analytik utilizes reasonably priced technical, administrative and physical security measures to protect your data from loss or misuse. All of our websites are SSL-encrypted to provide the best possible protection of your user data during transfer. However, we cannot guarantee that unauthorized third parties will not capture your data from the Internet during data transfer.
How you can change your data:
If you have created a user profile, you can use it to access and change your data.
We respect your privacy. We will delete your data at your request to the extent that this would not violate trade or tax laws. You can reach our company’s data protection officer using the contact form from our web shop or at the address below:
BGB Analytik USA LLC
8407 F Richmond Hwy
Alexandria, VA 22309
USA
Telephone: +1 703 780 1500
E-Mail: sales.usa@bgb-analytik.com
